Getting Support inside of your Streamline Site

Streamline customers enjoy unlimited support — so never hesitate to reach out! 

Use the Support Tab

Inside your Streamline site, you’ll see a Support tab. From here, you can:

• Submit questions, issues, or requests.

• Provide any details or attachments our team may need to help.

• Automatically generate a support ticket so nothing falls through the cracks.

Follow Along Guide:

Try the AI-Powered Chatbot (Now Live!)

When signed into your Streamline site, you’ll notice a chat feature in the bottom-right corner.

Our AI-powered chatbot can:

• Instantly answer questions using our knowledge base.

• Help you search articles right from the chat window.

• Escalate issues to our support team. If the bot can’t resolve your question, it will automatically create a support ticket for a human support rep to follow up via email.

• Please note the chat bot cannot answer questions about the content on your site

Contact Streamline Support Directly

If you prefer email, phone, or scheduling office hours, we’ve outlined all your options here:
👉 Getting Support Guide

This page includes:

• Email and hotline details

• Office hours scheduling

• Ticket creation and escalation

The Bottom Line

Whether you prefer using the Support tab, browsing the Getting Support Guide, or chatting with our new AI assistant — support is always just a click away.

Remember: Streamline support is unlimited, so please reach out anytime!