DocAccess Support: Your Sites Overview

The Your Sites section in the DocAccess Control Center helps you manage all connected websites in one place. 

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Your Sites:

In the Your Sites section, a list of all websites connected to a DocAccess account is displayed.

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Helper Script Status 

The Helper Script Status column indicates whether the DocAccess script is properly installed on A website:

• Not Added means the DocAccess script hasn’t been added or configured on the website.
• Installed means the script has been successfully added, and files should begin being detected automatically.

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Action 

Depending on whether the DocAccess script has been installed, the following buttons will appear under Action:

• Add – Displays installation instructions for adding the DocAccess Helper Script to A website.
• Added – Appears once the script has been installed and will display a confirmation message when clicked.

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For customers using Streamline Websites only:

• Sync – Compares the files on your Streamline-hosted website with those in DocAccess and lets you sync any newly detected files to your DocAccess Control Center.
• If new files are detected, click Proceed with Sync to automatically add them to your Control Center.

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Domain 

This column lists all domains added to the DocAccess Control Center. Each domain is automatically scanned, and any files detected on that domain are loaded into the Your Documents section.

Additional domains can be added by selecting + Add Another Site.

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Last Scanned

Displays the date and time the domain was most recently scanned.

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⚙️ Settings

The Settings menu allows configuration and management of options for each domain in the DocAccess Control Center.

To access it, select the ⚙️ cogwheel icon next to a domain. The following tabs will appear:

• General
• Branding
• Aliases
• File Paths
• Questions
• Live Assistance
  

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General Tab

Displays essential information and available actions for the selected domain.

• Spider URL: Indicates the domain currently being scanned by DocAccess.
• 🔄 Rescan Domain: Rescans the domain and imports any newly detected files.
• 📄 View Document List: Opens a list of all detected files for that domain.
• 🗑️ Delete Domain: Removes the domain from the DocAccess Control Center.

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Branding Tab

DocAccess Viewer Customization

• Logo Upload: Upload a logo to display above the file name in the DocAccess Viewer.
• Custom Text: Add optional text below the logo (e.g., your organization name or an accessibility message).
• Accent Color: Change the DocAccess Viewer’s highlight/theme color.

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Aliases Tab

• Aliases: Adds alternate domains that serve the same content as the primary domain.
  • Important: Use aliases only for domains with identical content.
  • For domains with different content, use + Add Another Site instead.

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File Paths Tab

• Exclude specific file paths from DocAccess processing. Documents matching these patterns will not be submitted to the spider nor have DocAccess enabled. Use wildcards (*) for pattern matching.

Examples:

• /archive/* - Excludes everything in the archive folder (any domain)
• /sites/default/files/trip_planner_pdfs/* - Excludes all files in this directory
• https://example.com/private-docs/* - Excludes files from a specific domain path
• https://cdn.example.com/* - Excludes all files from a specific subdomain

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Questions Tab

• Configure the AI-powered question functionality for documents on this domain.
  • These instructions are added to the AI's system prompt when answering questions about documents on this domain.

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Live Assistance Tab

• Configure live visual interpreting assistance from Aira for users with disabilities.
  • Custom instructions to display in the Live Assistance section. If Aira is disabled and this is blank, the Live Assistance section will be hidden entirely.

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